<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:media="http://search.yahoo.com/mrss/"><channel><title><![CDATA[Lumikha Work Blog]]></title><description><![CDATA[Support & Information for Filipino Knowledge Workers: BPO, Callcenter, and Freelance]]></description><link>https://blog.lumikha.work/</link><image><url>https://blog.lumikha.work/favicon.png</url><title>Lumikha Work Blog</title><link>https://blog.lumikha.work/</link></image><generator>Ghost 5.32</generator><lastBuildDate>Mon, 04 May 2026 11:08:47 GMT</lastBuildDate><atom:link href="https://blog.lumikha.work/rss/" rel="self" type="application/rss+xml"/><ttl>60</ttl><item><title><![CDATA[On a Graveyard Shift? Survive With Our Comprehensive Selfcare Resource for Nightshift Agents]]></title><description><![CDATA[If you are an agent or a freelancer, you might end up working through the night. The trick is to do a great job and maintain your health. ]]></description><link>https://blog.lumikha.work/on-a-graveyard-shift-survive-with-our-comprehensive-selfcare-resource-for-nightshift-agents/</link><guid isPermaLink="false">642f864b7640c8073fff12b8</guid><category><![CDATA[World of Work]]></category><dc:creator><![CDATA[Lumikha Dev]]></dc:creator><pubDate>Wed, 12 Apr 2023 03:11:40 GMT</pubDate><content:encoded><![CDATA[<h2 id="nightshift-offshore-outsourcing">Nightshift &amp; Offshore Outsourcing</h2><p>Shared services and outsourcing companies hire agents to assist customers based in global time zones, providing 24/7 the kind of customer service that keeps companies competitive. However, this often means that employees work long hours at night. Organizations expect agents to function efficiently while communicating with customers despite lacking restful sleep. </p><p>Like their support agent siblings, freelancers talk to offshore clients. Occasionally, they too, must work offshore office hours. Their clients want to provide real-time feedback to ensure that project goals are met.</p><p>If you are an agent or a freelancer, you might end up working through the night. The trick is to do a great job and maintain your health. The graveyard shift can be a wild ride with disrupted sleep patterns and social isolation. Nightshift can disrupt your daily routine and make it hard to take care of yourself properly.</p><h2 id="love-yourself-better-for-better-work-life-balance">Love Yourself Better for Better Work-Life Balance</h2><p>Selfcare habits make a big difference in your life. There are different kinds of selfcare you can practice:</p><ul><li><strong><u>Physical selfcare:</u></strong> Recharge before taking on another challenge. Sometimes this means putting off a chore or something you&apos;ve planned for the day. It sounds counterproductive, but you can schedule short moments of physical selfcare without sacrificing other commitments.</li></ul><ul><li><strong><u>Emotional selfcare:</u></strong> Fully experience your emotions by expressing them to yourself or others. You will feel more relieved once you acknowledge your feelings. Selfcare habits are also challenging to build, so you should learn to be patient with yourself and be prepared to say &quot;no.&quot;</li></ul><ul><li><strong><u>Intellectual selfcare:</u></strong> When you aren&apos;t progressing on a particular task, change gears to another equally important task to engage your mind differently.</li></ul><ul><li><strong><u>Social selfcare:</u></strong> Maintaining relationships will help you feel safer and supported as you build other selfcare habits. No matter how busy your schedule may be, spend quality time with your friends or family by adding a &quot;Game Night&quot; or &quot;Date Night&quot; to your calendar.</li></ul><h3 id="nightshift-exists-for-night-owls-and-the-rest-of-us">Nightshift Exists for Night Owls and the Rest of Us</h3><p>If you&apos;re naturally a night owl and would rather sleep during the day, then any industry with nightshift work sounds like the perfect job for you. But the graveyard shift isn&apos;t everyone&apos;s first choice. Other factors cause someone to embrace the night, like job availability and compensation.</p><h3 id="nightshift-better-in-theory">Nightshift, Better in Theory...</h3><p>Working at night can take a toll on your health over time. This is because humans are adapted to the natural rhythm of activity during the day. Hopefully, you&apos;re sleeping when the rest of the world goes about its day &#x2014; but you will be missing quality time with family and friends.So, how will you live la vida night for your work life? With the proper selfcare habits, you&apos;ll conquer the night and thrive during your challenging work hours.</p><h2 id="ten-selfcare-habits-for-night-workers">Ten Selfcare Habits for Night Workers</h2><h3 id="1-get-enough-sleep">1. Get Enough Sleep</h3><p>Try to get 7-9 hours of sleep every night. Anything less, and you could end up fatigued, underperforming, and a candidate for burnout. </p><p>Optimize your environment to get the best sleep possible during the day. This means lowering the temperature of your bedroom with air conditioning or a fan and keeping it dark. Use thick curtains to block any sunlight from coming in. These will make it easier to keep your room cool and allow your body to produce melatonin, a hormone that facilitates sleep.</p><p>If you can&apos;t sleep because of noise, use earplugs or white noise. According to the <a href="https://www.sleepfoundation.org/noise-and-sleep/white-noise" rel="noopener noreferrer">Sleep Foundatio</a>n, white noise or soothing rain sounds improve your sleep quality. Here&apos;s a <a href="https://www.youtube.com/watch?v=nMfPqeZjc2c" rel="noopener noreferrer">10-hour video of white noise</a> you can use.</p><h3 id="2-set-your-priorities-for-the-shift">2. Set Your Priorities for the Shift</h3><p>If you are overwhelmed by tasks, make a short list of the top 3 things you need to accomplish for the day. Everything else can take a backseat, or you will need to reconsider the importance of the items on your list. </p><p>The energy you put into everything you do is a valuable resource. By setting priorities early on, you avoid spreading yourself too thin and burnout in the long run. You can use a free <a href="https://www.simplestickynotes.com/" rel="noopener noreferrer">sticky notes</a> tool to track what you have to do or journal your goals.</p><h3 id="3-take-the-time-to-celebrate">3. Take the Time to Celebrate</h3><p>Stepping into a night shift role is demanding, so maintaining and building your selfcare habits will be challenging. Celebrate small wins to keep your momentum.</p><p>For instance, if you&apos;re less irritable on your graveyard shift because you&apos;re well-rested, that&apos;s an achievement! You can encourage yourself with an affirmation like &quot;You are well-rested and ready to tackle whatever challenges come your way today!&quot; </p><p>Here are some other self-affirmations you can weave into your self-talk: <a href="https://www.usosm.com/employee/50-self-affirmations-to-help-you-stay-motivated-every-day/" rel="noopener noreferrer">50 Self-Affirmations to Help You Stay Motivated Every Day</a></p><h3 id="4-water-is-your-friend-limit-your-alcohol-and-caffeine-intake">4. Water Is Your Friend: Limit Your Alcohol and Caffeine Intake</h3><p>Water is essential at your workstation. Stay hydrated throughout your shift to avoid feeling tired because of thirst. Conversely, avoid over-caffeinating on the job or whooping it up after every shift. Although coffee can be your go-to on late nights, drinking too much caffeine can make you feel jittery and dial-up <a href="https://www.news-medical.net/news/20221221/Drinking-two-or-more-cups-of-coffee-a-day-linked-to-cardiovascular-disease-mortality-among-people-with-severe-hypertension.aspx" rel="noopener noreferrer">cardiovascular diseases</a>. Try to finish that last cup of joe no later than 5 hours before bedtime.</p><p>Alcohol <a href="https://adf.org.au/insights/drink-less-sleep-better/#:~:text=Sleep%20is%20better%20without%20alcohol,they&apos;ve%20been%20drinking%20alcohol." rel="noopener noreferrer">lowers sleep quality</a> Although it&apos;s a sedative, you&apos;ll be unable to experience deep sleep. Instead, you&apos;ll face <a href="https://health.clevelandclinic.org/why-you-should-limit-alcohol-before-bed-for-better-sleep/" rel="noopener noreferrer">sleeping problems because of alcohol</a>.</p><h3 id="5-plan-your-meals">5. Plan Your Meals</h3><p>Meal planning ensures you get enough protein in your diet to stay awake. Aside from saving you money in the long run, it&apos;s a routine that avoids fatigue from work and munching on unhealthy snacks.</p><p>Prepare your meals ahead of time and map out each option for the entire week so you don&apos;t have to worry about your meal after an exhausting shift. You can also use <a href="https://grocy.info/" rel="noopener noreferrer">grocy</a>, a comprehensive tool to manage your meals and available resources.</p><h3 id="6-go-out-with-your-friends-on-the-weekend">6. Go Out With Your Friends on the Weekend</h3><p>Your schedule might leave you feeling disconnected from friends and family. Work to stay close to the people you treasure the most. They nurture your emotional wellness and support your best self.</p><p>During downtime, have a picnic, movie night, hike, or even a simple dinner to catch up with your loved ones.</p><h3 id="7-exercise-at-least-30-minutes-per-day">7. Exercise at Least 30 Minutes per Day</h3><p>Exercise provides a host of goodness: it reduces stress, keeps you energized, and makes you healthier. It doesn&apos;t need to take a lot of time or need a gym membership. Try this <a href="https://www.youtube.com/watch?v=vFai116E69M" rel="noopener noreferrer">10-minute workout video</a> before your shift. Alternatively, maybe <a href="https://www.youtube.com/watch?v=v7AYKMP6rOE" rel="noopener noreferrer">yoga is more your thing</a>. The important thing is that you dedicate time each day to your selfcare, which is much less than the 8 hours you commit to your job.</p><h3 id="8-completely-disconnect-for-better-focus-and-energy">8. Completely Disconnect for Better Focus and Energy</h3><p>When you log out of your shift, stay logged out. Establish boundaries between work and your personal time. To prevent burnout, limit your access to work-related apps or emails. This way, you can focus on other things during your free time and return to work re-energized. Remove work apps from your personal devices and set up a separate account on your PC if you use them for your job.</p><h3 id="9-coordinate-your-schedule-with-your-housemates">9. Coordinate Your Schedule With Your Housemates</h3><p>If you are living with other people, inform them about your schedule. By telling people that you will work the night shift, they can take the necessary steps to accommodate your needs. Add your weekly schedule to the fridge, or email it to them. This way, they&apos;ll know to keep things quiet while you sleep and anticipate your nocturnal comings and goings.</p><h3 id="10-stay-on-track-with-a-consistent-schedule">10. Stay on Track With a Consistent Schedule</h3><p>By following a schedule, you can maintain your selfcare habits despite working the graveyard shift. This way, you can protect your day-to-day needs, such as quality sleep and exercise.</p><h2 id="check-in-with-yourself-and-be-patient">Check-in With Yourself and Be Patient</h2><p>Selfcare rituals take time. Be patient with what you can do, and focus on what&apos;s achievable. As you work through another night shift for your employer, remember to check in with yourself. </p><p>After all, your career is just a means to an end. Allocate some of your time and energy to your personal goals and reconnect with your loved ones.</p>]]></content:encoded></item><item><title><![CDATA[The 80/20 Rule Explained and How It Makes Your Life Easier]]></title><description><![CDATA[The 80/20 Rule, or the Pareto Principle, is a valuable tool for maximum efficiency and productivity. 
It states that 80% of your results come from 20% of your effort. To dramatically up your efficiency, focus on the 20% that produces the 80%.]]></description><link>https://blog.lumikha.work/the-80-20-rule-explained-and-how-it-makes-your-life-easier/</link><guid isPermaLink="false">642f84087640c8073fff125b</guid><category><![CDATA[World of Work]]></category><dc:creator><![CDATA[Lumikha Dev]]></dc:creator><pubDate>Fri, 07 Apr 2023 02:54:06 GMT</pubDate><content:encoded><![CDATA[<h2 id="what-is-the-8020-rule">What is the 80/20 Rule?</h2><p>The <strong>80/20 Rule</strong>, or the <strong>Pareto Principle</strong>, is a valuable tool for maximum efficiency and productivity. </p><p>It states that 80% of your results come from 20% of your effort. To dramatically up your efficiency, focus on the 20% that produces the 80%. If you practice the 80/20, you unleash a superpower. Spend less time on low-productivity effort, concentrate your energy on what works, and bask in the admiration of your colleagues.</p><h2 id="make-the-8020-rule-work-for-you">Make the 80/20 Rule Work for You</h2><!--kg-card-begin: markdown--><h3 id="do-more-work-less">Do More, Work Less</h3>
<!--kg-card-end: markdown--><p>The premise of the 80/20 is that when you catalog your most effective activities &#x2014; the ones that yield the most important result &#x2014; your time is better spent. To illustrate the concept, let&apos;s translate your work into time and the results into dollars. In this example, we&apos;ll assume you work 100 minutes and you receive $100. The split looks like this:</p><!--kg-card-begin: markdown--><ul>
<li>80 minutes of low-yield work = $20</li>
<li>20 minutes of high-yield work = $80</li>
</ul>
<!--kg-card-end: markdown--><p>In this example, making $80 in 20 minutes is the best course of action. Moreover, you can devote your low-yield time to recreation or additional high-yield activities where you make $4.00/minute vs. the paltry $.25/minute you make for low-yield work. </p><p>Since the real world is never as cleanly defined as our example above, the trick is to cultivate an understanding of how your work performs for you in terms of money made, things accomplished, or satisfaction derived.</p><!--kg-card-begin: markdown--><h3 id="define-your-objectives">Define Your Objectives</h3>
<!--kg-card-end: markdown--><p>Identify the tasks that are most important for achieving your goals. To do this, you need to be focused on your goals. Do you want to make more money? Enjoy more leisure time? Improve your community? Meet the partner of your dreams? Write a novel?</p><p>The things that actually bring you closer to your objectives are the most valuable. These are the tasks that will have the most impact on your productivity.If you want to write a novel that brings you accolades and fame, then the most valuable thing you can do is spend time writing and learning about the craft of storytelling. That means you aren&apos;t doing peripheral things like talking about your novel or getting lost in the minutiae of the best writing app, or watching endless TikToks of people talking about <em>their</em> novel. </p><p>Is money your thing? The power to control your circumstances and buy wherever you want? Then you need to look at the actions within your profession that produce the most revenue. Doing the same work at night gets you a nighttime differential (if you can deal with the hours). Overtime work can produce double the income for the same amount of work.</p><!--kg-card-begin: markdown--><h3 id="clock-your-time">Clock Your Time</h3>
<!--kg-card-end: markdown--><p>Once you map your goals and the things that get you there, look at how much time things take. You might be surprised to learn that some things you thought take a long time actually don&apos;t.</p><ol><li>Analyze how much time you spend on each task and determine which ones take up the most time.</li><li>Focus on the most important tasks. You will probably notice that your most important tasks aren&apos;t necessarily the most time-consuming things on your to-do list.</li><li>Eliminate or delegate low-priority tasks: Identify low-priority tasks and those that don&apos;t contribute to your goals and remove or hand-off this work.</li><li>Track your progress by reflecting on your goals periodically and adjust your approach as needed.</li></ol><h2 id="ready-set-8020">Ready, Set? 80/20!</h2><!--kg-card-begin: markdown--><h3 id="create-a-to-do-list">Create a To-Do List</h3>
<!--kg-card-end: markdown--><p>It&apos;s time to get organized! Put everything you need to do in a single massive list. Just get it all down in one place. You&apos;ll be surprised how helpful it is to get it all out of your brain and on paper (or an app).</p><!--kg-card-begin: markdown--><h3 id="map-your-tasks">Map Your Tasks</h3>
<!--kg-card-end: markdown--><p>Organize your tasks by objective so you can see what you need to do and rank your work by importance.</p><!--kg-card-begin: markdown--><h3 id="add-next-steps">Add Next Steps</h3>
<!--kg-card-end: markdown--><p>Now list the steps to accomplish your tasks. These should start with the next physical action you must take and then list the steps to see the task to its conclusion.</p><!--kg-card-begin: markdown--><h3 id="set-deadlines-and-commit">Set Deadlines and Commit</h3>
<!--kg-card-end: markdown--><p>Deadlines are the best motivator; now is the best time to set your deadlines and commit. </p><!--kg-card-begin: markdown--><h3 id="track-your-progress">Track Your Progress</h3>
<!--kg-card-end: markdown--><p>Track your progress to stay on the right path and reach your goals. It&apos;s a great way to stay motivated and stay on top of your progress, and it&apos;s a fantastic tool for keeping your momentum going toward success.</p><!--kg-card-begin: markdown--><h3 id="always-celebrate-wins">Always Celebrate Wins</h3>
<!--kg-card-end: markdown--><p>Recognizing and celebrating successes, big and small, reinforces the idea that hard work pays off and will motivate you to keep moving forward. Celebrating wins also helps to build a sense of community and collaboration, creating a positive and energizing atmosphere.</p><h2 id="bringing-it-together">Bringing it Together</h2><p>The 80/20 Rule, also known as the Pareto Principle, states that 80% of your results come from 20% of your effort. </p><p>By focusing on the most effective 20%, you can increase your productivity and efficiency. To make the 80/20 Rule work for you, identify the tasks that are most important for achieving your goals, clock your time, create a to-do list, and track your progress. Celebrating your successes, no matter how small, will motivate you to keep moving forward.</p>]]></content:encoded></item><item><title><![CDATA[How to Get Hired in BPO - A Guide to Job-Hunting]]></title><description><![CDATA[<h3 id="are-you-ready-to-embark-on-a-voyage-of-self-discovery-and-career-exploration-if-so-then-youre-in-luck-so-lets-set-sail-and-get-started">Are you ready to embark on a voyage of self-discovery and career exploration? If so, then you&apos;re in luck! So let&apos;s set sail and get started!</h3><p></p><h2 id="what-is-a-bpo">What is a BPO?</h2><p>For those of you who have been living in a cave or locked away in a</p>]]></description><link>https://blog.lumikha.work/untitled/</link><guid isPermaLink="false">63ccb8a72ebc1b10ba53484a</guid><dc:creator><![CDATA[Lumikha Dev]]></dc:creator><pubDate>Tue, 31 Jan 2023 03:44:07 GMT</pubDate><media:content url="https://images.unsplash.com/photo-1573497620053-ea5300f94f21?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=MnwxMTc3M3wwfDF8c2VhcmNofDZ8fHdvcmt8ZW58MHx8fHwxNjc1MTM2NjI5&amp;ixlib=rb-4.0.3&amp;q=80&amp;w=2000" medium="image"/><content:encoded><![CDATA[<h3 id="are-you-ready-to-embark-on-a-voyage-of-self-discovery-and-career-exploration-if-so-then-youre-in-luck-so-lets-set-sail-and-get-started">Are you ready to embark on a voyage of self-discovery and career exploration? If so, then you&apos;re in luck! So let&apos;s set sail and get started!</h3><img src="https://images.unsplash.com/photo-1573497620053-ea5300f94f21?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=MnwxMTc3M3wwfDF8c2VhcmNofDZ8fHdvcmt8ZW58MHx8fHwxNjc1MTM2NjI5&amp;ixlib=rb-4.0.3&amp;q=80&amp;w=2000" alt="How to Get Hired in BPO - A Guide to Job-Hunting"><p></p><h2 id="what-is-a-bpo">What is a BPO?</h2><p>For those of you who have been living in a cave or locked away in a monastery, you&apos;ve missed the explosive growth of the BPO Industry. In the last few years, the Philippines has experienced a surge in BPO activity as businesses worldwide discover the advantages of outsourcing their back-office services. It&apos;s been quite a ride &#x2013; and it&apos;s only just beginning! Here&apos;s a brief overview to help you start your career in the industry: The BPO industry is diverse and dynamic, spawning global economic growth. It is a cost-effective way to outsource processes and operations. Analysts expect outsourcing to keep expanding. A <a href="https://www.grandviewresearch.com/industry-analysis/business-process-outsourcing-bpo-market" rel="noopener noreferrer">Grand View Research report</a> predicts 9.1% annual growth from 2022 to 2030.</p><h2 id="bpo-career-path-how-to-succeed-in-the-bpo-industry">BPO Career Path: How to Succeed in the BPO Industry</h2><p>People join BPOs for many reasons. Mainly to make a decent paycheck but also to enter the global economy in a growing industry with opportunities for professional advancement, international travel, and exposure to all the industries that outsource. BPOs evolve rapidly, typically adjusting to technological advancements, customer expectations, and market forces. Likewise, you should be ready to embrace change when you start your BPO adventure.</p><h2 id="bpo-rockstars-do-these-things">BPO Rockstars Do These Things</h2><p>Are you ready to take the plunge into the world of BPO? Here&apos;s how to give yourself the best shot at landing a BPO job.</p><h3 id="communicate-clearly-often">Communicate Clearly &amp; Often</h3><p>Regardless of your role in a BPO, effective communication with your co-workers and customers is a must. It is essential for productive collaboration and healthy working relationships. Good communicators do the following:</p><ul><li>Listen Actively</li><li>Exude Confidence</li><li>Always Empathize</li><li>Be Real</li></ul><h3 id="empathize">Empathize</h3><p>You want to put yourself in others&apos; shoes to gain insight from their perspective. Empathy leads to better comprehension on the path of understanding effective communication.</p><h3 id="solve-problems">Solve Problems</h3><p>Welcome problem-solvers! Are you ready to take on the challenge of making things right? Do you have the courage to tackle tough customer service calls and the creativity to hack processes? Today, most BPOs are working their way up the value chain to be more than providers of simple, one-trick processes. They need thinkers and go-getters who can identify challenges and handle them across all the things BPOs do, like customer support, accounting, medical coding, content moderation, and the range of back-office processes you have ever imagined.</p><h3 id="play-for-the-team">Play for the Team</h3><p>Outsourcing companies are purpose-built for a particular task or process. So working and playing well with others is an essential skill for BPOers. Like your favorite sports team, you need to know your goals and ensure that you are helping <em>everyone</em> win every day.</p><h2 id="now-lets-get-you-that-job">Now, Let&apos;s Get You That Job...</h2><p>So you know a little about the things great BPO people do. That&apos;s important because recruiters look for great hires who empathize, communicate, solve problems, and generally make a good impression in their interview. To get started in the competitive BPO industry, nailing the interview is the first step to a fulfilling career.</p><h2 id="in-7-simple-steps">... in 7 Simple Steps<br></h2><h3 id="find-some-bpos-recruiting-people">Find Some BPOs Recruiting People</h3><p>First, you need to send out some applications, but where to? We&apos;re glad you asked! Before you apply, make a few basic decisions about the place you want to work. Are you outgoing and talkative? Maybe you want a voice agent job calling people or receiving support calls. Night owl? Look for BPOs with programs in the United States or the United Kingdom. Majored in finance? Apply to BPOs that emphasize accounting and bookkeeping. You&apos;ll also want to consider if you want remote work or the energy of an office. If you&apos;re after that office gig, decide how far you&apos;re willing to commute. Once you know what you&apos;re after, it&apos;s time to <a href="https://app.clickup.com/7521698/docs/75hd2-10045/75hd2-48285" rel="noopener noreferrer">surf the wide world of job boards</a>, where you can find a few companies that fit your criteria.</p><h3 id="learn-about-the-industry-companies-youre-applying-to">Learn About the Industry &amp; Companies You&apos;re Applying To</h3><p>When you understand the BPO industry well, you demonstrate the initiative recruiters want to see. The effort shows you know how to identify a problem &#x2014; your lack of knowledge about your employer and industry &#x2014; and solve that problem (&#x261D;&#xFE0F;&#x1F440; Solving Problems). </p><p>Here&apos;s how: Check the company&apos;s social media profile and the company website to see what&apos;s happening. Pay attention to announcements about company activity and new clients. Add this information to your discussion with observations. &quot;Your holiday event looked great.&quot; &quot;How is the new office in Mactan coming along?&quot;</p><p>Read up on the industry so you have some background and understand the lingo. You&apos;ll look intelligent and knowledgeable (which might land you a better-paying job offer). Check our <a href="https://app.clickup.com/7521698/docs/75hd2-10045/75hd2-48305" rel="noopener noreferrer">handy list of industry sites</a>.</p><h3 id="prepare-for-common-interview-questions">Prepare for Common Interview Questions</h3><p>Stephen Hawking once said, &quot;in life, half the battle is showing up.&quot; &#xA0;The other half is being prepared when you arrive. To prepare, think about the questions that recruiters usually ask. Write down your answers. Have a friend be the recruiter, and do some role play to build your confidence. Be ready to dazzle on interview day. Here are some examples of common interview questions:</p><ul><li><em>Tell me about yourself.</em></li><li><em>Why do you want to work for this company?</em></li><li><em>What are your strengths and weaknesses?</em></li><li><em>What is the difference between sympathy and empathy?</em></li><li><em>Why should we hire you?</em></li></ul><h3 id="be-excited-and-engaged">Be Excited and Engaged</h3><p>You&apos;re headed straining into the jaws of the world&apos;s biggest people business. If you&apos;ve seen pictures of a BPO floor, I&apos;ll bet it had lots and lots of people. People gravitate toward energetic, engaged people. That includes hiring managers. Go on &#x2014; show your enthusiasm for your new job and your commitment to BPO success.</p><h3 id="communicate-like-you-mean-it">Communicate Like You Mean It</h3><p>Demonstrating your communication skills effectively allows you to accurately answer questions and highlight relevant skills and experiences. Additionally, it helps you build a connection with the interviewer making the interview process comfortable and enjoyable, increasing your chances of getting hired.</p><h3 id="ask-follow-up-questions">Ask Follow-up Questions</h3><p>As in life, first impressions matter in business. Ask thoughtful follow-up questions; it displays your eagerness to learn about the company and the position. More importantly, it shows that you were paying attention in the interview.</p><h3 id="say-thank-you">Say Thank You</h3><p>Ending your interview on a positive note. Be polite. Say thank you (and really mean it). To seal the deal, email all your interviewers, if possible. It&apos;s a nice gesture; it reinforces your undeniably fabulous first impression by being prepared, engaged, and inquisitive (&#x261D;&#xFE0F;). Don&apos;t know where to start on that email? We&apos;ve got you covered. Here&apos;s a <a href="https://app.clickup.com/7521698/docs/75hd2-10045/75hd2-48245" rel="noopener noreferrer">sample follow-up email</a> to use after an interview.</p><h2 id="get-out-there-land-that-bpo-job">Get Out There &amp; Land That BPO Job!</h2><p>With BPO jobs in high demand, the competition for these positions is fierce. Taking your first steps to start your career is an exhilarating experience that leads to a world of possibilities. Follow this <a href="https://app.clickup.com/7521698/docs/75hd2-10045/75hd2-48265" rel="noopener noreferrer">checklist</a> to land a job in the BPO industry quickly. Happy job hunting!</p>]]></content:encoded></item><item><title><![CDATA[Work Smarter]]></title><description><![CDATA[Every week we post on topics related to living your best life by working smart, taking better care of yourself, and learning insider tricks and hacks. ]]></description><link>https://blog.lumikha.work/worksmarter/</link><guid isPermaLink="false">639697509d88530946cca73b</guid><category><![CDATA[Outsource Better]]></category><category><![CDATA[World of Work]]></category><category><![CDATA[Built by Bootstrap]]></category><category><![CDATA[Lumikhan Locutions]]></category><dc:creator><![CDATA[Lumikha Dev]]></dc:creator><pubDate>Mon, 12 Dec 2022 02:51:59 GMT</pubDate><content:encoded><![CDATA[<p>We&apos;re all about tools to work better and smarter. The .Work Blog touches on topics for you if you live by your wits in a call center, a BPO, or as a freelancer. </p><p>Every week we post on topics related to living your best life by working smart, taking better care of yourself, and learning insider tricks and hacks. </p>]]></content:encoded></item></channel></rss>